Resident hub

Rules and documents

How we all live well together — every resident agrees to these when moving in.

• House Rules (PDF) →
• Building By-Laws (PDF) →
• Pool & Gym Rules (PDF) →

Paying your rent

Pay by bank transfer to the trust account:

• Bank Suncorp Bank
• Account name Sunrise Realty Pty Ltd Trust Account
• BSB 484 799
• Account number 482 910 632

Always use your payment reference: your unit + surname, e.g. U01A Smiths. Without it we can't match your payment to your room.

Unsure of your reference? Email the office →

Moving in

• Complete your entry condition report within 7 days
• Collect your keys and mailbox key from the office
• Connect to the WiFi — details are in your welcome pack
• Say hi at the office so we know your face

Download the Welcome Guide (PDF) →

Moving out

• Give notice in writing as per your agreement
• Clean your room and empty your fridge shelf
• Return all keys to the office
• Leave a forwarding address for your bond refund

Download the Exit Cleaning Checklist (PDF) →

Wifi and internet

Internet is included in your rent with unlimited data at standard speed. Want it faster? Speed upgrades are available for a small fee — ask at the office. Connection problems? Report it as a maintenance issue.

Report a connection problem →