Privacy Policy

An individual’s right to keep personal information private is highly important. We are committed to protecting and maintaining the privacy, accuracy and security of your personal information.

How we will collect your information

The information we collect will include personal details from which you can be identified, or which are relevant to your application to be offered a place, your contact and next of kin details, bank account information and information about your University, your residence at Genesis1 Student Accommodation and use of our services. If you accept a place which is offered to you, we will collect this information directly from you or from Genesis1 Student Accommodation or any other institution that you attend. If we use other sources we will tell you what they are. If we do not obtain personal information, we may be unable to provide you with accommodation at Genesis1 Student Accommodation.

How we will use your information

We will limit the use of your personal information to:

  • Conducting our business of providing accommodation and associated services and performing our internal administration and operations;
  • Maintaining records for the proper administration of Genesis1 Student Accommodation.
  • Advising you of matters which are relevant to your application to be offered a place, or your residency if you accept a place which is offered to you;
  • Maintaining our relationship with you as a resident;
  • Complying with legislative and regulatory requirements and otherwise fulfilling our legal obligations.
  • We may use photos of residents from time to time for marketing material which may include you

Who will use your information

We will not share your personal information with any company or person, other than:

  • The Owners of Genesis1 Student Accommodation;
  • Genesis1 Student Accommodation employees, agents, contractors and external advisers, such as lawyers, auditors, accountants;
  • Regulatory bodies; government agencies, law enforcement bodies, tribunals and courts as required by law;

Genesis1 Student Accommodation binds our employees, agents, contractors and external advisers and other organisations with which we deal to the same standard of confidentiality.

Sensitive Information

We only collect sensitive information about you with your consent. We will only use sensitive information which you choose to provide to us relating to your:

  • Racial or ethnic origin, religious beliefs or affiliations.
  • Health, if you are involved in a medical emergency.

Your information is secure

Your information may be stored in hardcopy or electronically in our systems. We maintain security over our paper and electronic data storage and premises, and computer and network security. We will not retain any of your information for any longer that it is required by us, except to fulfil our legal obligations. With your help we will keep your personal information accurate, complete and up to date.

How to access your information

You can access most of the personal information we hold about you and request corrections of updates. This right is subject to some exceptions – for example you may not be able to obtain access to information relating to anticipated legal proceedings or which might threaten the privacy of others. We will promptly respond to any request for correction or updating of your personal information.

If you would like to gain access to or correct or update your personal information or you think we have failed to comply with the standards which are set out in this policy, please contact us.

Genesis1 Student Accommodation and the Owners are bound by the National Privacy Principles for the handling of personal information.


The materials provided on this website are distributed by GENESIS 1 APARTMENTS Pty Ltd (hereafter referred to as “Genesis1 Student Accommodation”) as a source of general information only.

We aim to keep this information accurate and to date. If errors are brought to our attention, we shall try to rectify them. Whilst all reasonable efforts are made to maintain the accuracy and currency of information on this website, Genesis1 Student Accommodation makes no statements, representations or warranties about the accuracy, currency or completeness of any information or materials contained herein.

If you require confirmation of details or further information please contact Genesis1 Student Accommodation.

Despite our best efforts to ensure this site is secure and virus-free, Genesis1 Student Accommodation makes no warranties that the information in this website – or any linked website – is free of infection by computer viruses or other contamination. Links are made and provided purely for the convenience of the user. Genesis1 Student Accommodation does not take any responsibility for the content or accuracy of any information contained on linked sites. The inclusion of a link does not imply any endorsement by Genesis1 Student Accommodation of that site or any association whatsoever with its operators, products or services.

Genesis1 Student Accommodation accepts no responsibility for any type of loss or damage that results from visiting or downloading information from this website or any linked sites, the transmission of any data or information through this website or any linked sites, or the use or reliance upon any information or materials found on this site or any linked sites, no matter how caused.

Contact us

If you need to contact us for any reason, please do so using the contact details below:

Genesis1 Customer Service Team

Phone: 0468 710 125


At Genesis 1 Student accommodation, we try to accommodate for all of our  different students needs. Our community is a strong, nurturing one, and we welcome you to come and have a look for yourself.

Contact us today with any of your questions or to arrange an inspection in person.

We are here to help